My experience working with Karol was exceptional! I had a very unique situation in which it almost seemed like I was not going to be able to build the house I wanted. Karol helped me find the right lender for me and I ended up building in The Stables instead of Oak Park. The change in communities allowed me the affordability to add more upgrades which I wanted. She walked me through the process step by step and was very attentive to my needs and always had my best interest in mind.
I was pleasantly surprised with how quickly my new home was completed and the quality of the build. I was given a timeline of 90-120 days and my new home was completed ahead of schedule. I ended up closing on my house about a month earlier than I was scheduled for.
After closing, I had a few small issues that needed to be addressed and the customer service was outstanding. A simple email and the issue was addressed within 24 to 48 hours. I’ve heard horror stories about building a house and how difficult the process is but, Karol and Jagoe made this process a breeze!