First, congratulations on earning an excellent A+ rating with the BBB. BBB ratings are based on 16 trust-related factors, including fair and appropriate handling of any customer complaints filed with BBB, business stability as represented by numerous years in business, and commitment to and compliance with BBB’s standard for Trust. Your Better Business Bureau is focused on connecting customers to trustworthy BBB Accredited Businesses. We’re pleased to report we’re making connections for your business.