I have to say Jagoes really made the process of building a home easy. I had a friend who built a home, and they did it on their own. I remember the stress my friend experienced during that time and she thought we were crazy to build a home. Her experience had me a little concerned, but it went great! We came by all the time to look at the progress. Anything we had questions about, we sent an email or text to Bernie and he always replied within a day and took care of things right away. They put some windows in the wrong place, and they were literally fixed the next day when we came by! We were like Wow! Debbie and Chad were also great to work with. They both responded to questions quickly and took care of anything we needed.
As far as things that could make the process better, I would say have another paint option. We had been told by another family that built a Jagoe home that flat paint and kids did not mixed. We asked about upgrading and it was going to be like $2500. I think an in between option would be great. We have 2 year old twins and have already touched up paint once, and need to do it again before we have guests at Christmas. I know from personal experience that stores sell paints that stand up to kids better than flat paint would. I understand the reason to use flat paint, but I think families would appreciate the option to use something that resists scuffing but won’t break the bank.
I think the only other thing would be to make sure things that were pointed out during the final walk through are taken care of before closing. There were nicks in the paint that were not touched back up, especially on the mantel. They did leave extra paint so I was able to take care of them myself. Our island that was damaged was also not replaced until afterward. When Tony met us for the closing, he called right then and order a new one and came back and installed it a couple weeks later. We were very appreciative, that he took care of it for us! I also asked for extra door paint and he was able to get me some of that to fix some spots. These weren’t major things, but it would have been nice to have these taken care of before we closed and moved it.
Overall, Jagoes has the process down to a science and we are so happy to have had the opportunity to build our home. We love that it is energy efficient! The kitchen is fantastic, and I love having an island. My husband loves the upstair’s bonus room, and the twins are still talking to everyone about the new house!