Shane Satterfield
We have worked with Jagoe on multiple builds and they always go above and beyond to ensure our clients are taken care of. Highly recommend them to anyone looking to build!
Matt Brown
We have worked with Jagoe on multiple builds and they always go above and beyond to ensure our clients are taken care of. Highly recommend them to anyone looking to build!
Jason Adcock
Just closed on our new home! We absolutely love our new house. We worked with Shawna Kellems and Mary Elliot. They made our whole experience less stressful and fun. They were so quick to reply to any questions, and if there were any problems, they made sure they found someone to fix the problem quickly. Mary helped us pick which community suited us the best. Shawna worked with us step by step from the blueprint stage, helped us pick our options for our home, and remained in touch with us to always let us know what was going on during the process. We never were left in the dark or had to guess about what was going on. Shawna did an absolutely amazing job explaining everything to us during each stage of construction and afterwards. We look forward to making many memories in our new home!!!
Randy Stephanie
We have bought several houses from Jagoe homes and built 2-3 houses with the help of Debbie Kittinger!! Jagoe homes builds quality homes and has excellent customer service. Debbie has always been available for anything we have ever needed before and after every purchase!!!
Mitch Jones
I have had two great experiences with building through Jagoe. My wife and I are very pleased with our home. Debbie Kittinger and Chad Miles were tons of help. They walked us through every step of the process and we are very thankful for them and the Jagoe team!
Joe Daugherty
As a realtor, I have many interactions with Jagoe Homes and have learned that there are quality people throughout their organization.
I always tell my perspective new home clients that whatever obstacle they may have that would keep them from building, Jagoe Homes has a solution. At that point, I take them to meet Debbie Kittinger and Chad Miles. They never disappoint!
Sara Watkins
Great company with knowledge, trustworthy, reliable employees. Would do business with them at any time.
Shelly Maddox Westendorf
The customer service, knowledge and product Jagoe offers is top notch! As a Realtor I know when I refer a client they are in good hands. From beginning to far after the build completion they are there to answer questions and give guidance.
Kevin Belt
We moved into our Jagoe home at the end of September in Bluegrass Commons. We worked with Mary and Shawna to get our perfect lot, choose our home, fixtures and finishes. These two ladies were fantastic people to work with. They had a wealth of knowledge and were very helpful in the design process. I was onsite every single day of construction to keep track of progress and point out anything I considered unacceptable, We are pretty happy in the end.
1. The framing crew is amazing that puts the house up. They are quick and thorough and from what I can tell do a great job.
2. The mechanical crews did a good job also. This is electric, water, sewer, HVAC.
3. Drywall hangers and mud crew did a good job on all the walls.
4. The contractors that did the cabinets, trim, door installation did a good job also.
5. Our luxury vinyl looks fantastic, however we have already had to have some repairs. Jagoe schedules floors to go in before other items and the vinyl ends up with small tears, dents, scratches in it. This is due to how fast each crew rushes to get in and out to move on to the next job. Carpet is another story, we have a place or two where I can almost see the subfloor next to the trim because they rushed so fast and didn’t do a good installation (I’ll be calling about this still). It was almost like they didn’t even attempt to stretch the carpet to get it hooked on the tack strips.
5. I don’t want to discuss paint, but we will. The flat Sherwin Williams paint that is used is crap and does not cover well. They put up 2 coats, then when there is a flaw, they fix it and touch it up. I could see so many touch ups that I had to make them put a 3rd coat on several walls. This paint is so easy to scratch and get dirty, it is ridiculous. Let’s also talk about the painters, they do not clean the walls before painting it appears, there was so much dirt and debris in the paint that the walls looked textured in places. I am still seeing spots around the house that have primer bleeding thru because of such poor painting.
6. The worst is the concrete. Pretty sure the contractor that is used in this neighborhood is the worst in the area and probably the cheapest. They don’t believe in a level as I have seen MANY sections of sidewalk ripped out and redone because the slope is wrong. I have a spot in my garage where water runs towards the corner and into a crack between the block wall and floor instead of out the door like it should. I also have NUMEROUS cracks all over my garage floor. One is presently about 1/8” wide and I’m sure will only get worse. I have since filled them and epoxy coated my floor to cover it up. The brush texture is WAY to inconsistent. You can see where they started and stopped brush strokes halfway across the pad.
I will say though that the products installed (faucets/towel racks/counter tops/appliances) are all of great quality and are all name brands we know of.
If you are not OCD like I am about expecting close to perfection, then Jagoe is for you. If you expect high quality finishes and something better than average then find a better builder who uses better subcontractors that take pride in their work.
Cheryl Contratto
As a Real Estate Professional, I chose Jagoe Homes for my personal home, as well as homes for both of my daughters. Debbie Kittinger and Chad Miles are great to work with and are not pushy sales people, but genuinely care about the buyers. They quickly answer questions and are knowledgeable. My personal experiences with Jagoe Homes have been positive. The building process and making selections make Jagoe Homes an enjoyable experience. All of my customers are extremely satisfied.
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